1. Introduction
Welcome to Whisker's Widgets. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when shopping with us. Your use of this site is also governed by our Privacy Policy.
2. Orders & Payments
- All prices are listed in USD unless otherwise noted.
- We accept major credit cards and other payment methods displayed at checkout.
- Orders are confirmed once payment is processed.
3. Shipping & Delivery
- Orders for in-stock items are typically processed and shipped the following business day. If temporary delays occur (for example, during vacations or store closures), updated shipping information will be posted directly on the product pages.
- Delivery times may vary depending on carrier and location.
- Risk of loss passes to the customer once the product is delivered by the carrier.
4. Returns & Refunds
- Starter kits and refill packs may be returned within 60 days of purchase if unused and in original packaging.
- Customers are responsible for return shipping unless the product is defective or incorrect.
- Refunds will be issued to the original payment method once the return is processed.
- For full details, please see our Returns & Exchanges Policy.
5. Product Use
- Our products are designed for domestic cats only.
- We are not liable for misuse or damage caused by improper installation or use.
6. Intellectual Property
- All content on this website, including product descriptions, images, logos, and branding are the property of Whisker's Widgets, LLC and protected by copyright laws.
- The design of Jack's Scratcher and related products is proprietary to Whisker's Widgets, LLC. Unauthorized reproduction, imitation, or distribution of our products or website content is strictly prohibited.
7. Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages arising from product use.
- Our maximum liability is limited to the purchase price of the product.
8. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
9. Governing Law
These Terms & Conditions are governed by the laws of North Carolina, United States.